- About ACBuy
ACBuy is a cross-border buying and shipping agent that helps overseas shoppers buy from Chinese platforms, covering the full chain from purchasing and quality inspection to international logistics and after-sales. It runs in two modes — purchasing agent and parcel forwarding — and defaults to English and USD.
According to Similarweb, ACBuy draws around 1.9 million monthly visits, and its traffic is unusually balanced: the United States is the largest market at roughly 16%, followed by Canada, the United Kingdom, Poland and Germany. A bounce rate near 24% and about nine pages per visit point to a sticky, engaged user base. The platform ships in 8 interface languages and 10 checkout currencies.
ACBuy's standout trait on a shared spreadsheet is reach. It officially supports more Chinese sources than almost any competitor — Taobao, Tmall, JD, 1688, Pinduoduo and Vipshop at no agent commission, plus paid sourcing from social-commerce platforms such as Douyin and Xiaohongshu and second-hand platforms such as Xianyu, at a flat 10 CNY per item. Weidian and Yupoo links, the staples of rep spreadsheets, historically routed through its product page but are no longer supported.
Two caveats shape the picture in 2026. Rep and Weidian purchasing has been withdrawn, and order placement was suspended from May 2026 for a warehouse upgrade, with no confirmed resumption at our last check. Treat any pre-top-up decision as a status question to verify with ACBuy first.
ACBuy works like a standard China buying and shipping agent: you supply the product link, ACBuy buys it, the seller ships to ACBuy's warehouse, you review QC photos, and then you pay international freight to forward the parcel. The steps below assume the platform is once again accepting orders — check that before you fund an account, because intake has been paused since May 2026 and rep or Weidian purchasing has been withdrawn.
Start with a spreadsheet of links. Community lists built for other agents will usually open on ACBuy after a link conversion, since most agents draw from the same marketplaces. Taobao, Tmall, JD and 1688 links load automatically; Douyin, Xiaohongshu and Xianyu need the special-platform or manual order flow, which costs an extra 10 CNY per item.
ACBuy uses a top-up model, so you load a balance first and spend from it. Payments are unusually broad: international cards including Discover, Apple Pay, Google Pay, plus iDEAL, BLIK, Pix, EPS, Bancontact, Skrill and Trustly. Watch the exchange-rate markup of 17.6% over interbank — it is the single biggest drag on value compared with cheaper agents.
Once goods check in, ACBuy takes 3–5 free QC photos and stores them free for 90 days, extendable to a 180-day cap for a fee. Review photos closely, request returns on anything that misses the listing, then consolidate your items into one parcel. ACBuy offers 150+ shipping lines, charges freight as a deposit against estimated weight and refunds overpayment, and adds a 10–30 CNY customs declaration fee plus an 8 CNY handling fee. AC Care insurance is optional but cheap at the low end: a flat 20 CNY per item covers up to 667 CNY, with 3% of value above that, paying out up to 10,000 CNY for delay, loss, damage or seizure. Claims need filing within 30 days.
Frequently asked
Is ACBuy still accepting new orders?
Order intake was suspended from May 2026 for a warehouse upgrade and had not resumed at our last check. Confirm the current status with ACBuy before funding an account; warehouse stock held at the time had only a limited window for returns and forwarding.
Which platforms can I buy from through ACBuy?
Free standard sourcing covers Taobao, Tmall, JD, 1688, Pinduoduo and Vipshop. Paid special sourcing, at a flat 10 CNY per item, covers Douyin, Xiaohongshu and second-hand sites such as Xianyu. Weidian and Yupoo purchasing has been withdrawn.
What does ACBuy charge, and how do I pay?
Standard platforms carry no agent commission; special platforms add 10 CNY per item. Shipping adds a 10–30 CNY customs declaration fee and 8 CNY handling, and a 17.6% exchange-rate markup applies. Payment runs through a top-up balance funded by cards, Apple Pay, Google Pay, iDEAL, BLIK, Pix, Bancontact, EPS, Skrill or Trustly.